Description:
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In this training session, you will learn how to effectively master the mindset of a coach, establish coaching objectives, measure performance, deliver critical feedback without bruising egos, and implement an appropriate reward system. Learning Objectives: Highlights of this high-content audio conference include how to: - Conduct a performance improvement session with the goal of helping the employee make needed changes
- Temper premature criticism before it leads to having to discipline and what to do when you have no choice but to do so
- Rate your effectiveness as a coach even when you manage from the sidelines
- Meet the challenges of coaching head-on, despite difficult workplace issues
- Deliver high-impact feedback so that your employees can correct problems before they become bad habits
- Address problems and provide coaching for each of three levels of performers – super stars, average performers, and below average performers
- Not give up on an employee even when you feel like there is no hope
About Your Speaker Carol Hacker is a celebrated speaker and author who is nationally recognized as a "high-content presenter who motivates". Carol teaches her audiences how to build profitability through winning teams, productivity, employee competence, and a commitment to excellence. As the author of over 400 published articles, 14 books, and scores of audio CDs, her conference attendees number in the hundreds of thousands. She presents more than 100 programs every year on recruiting, retention, leading a multigenerational workforce, team building, performance evaluation, motivation, change management and more. PHR / SPHR Credits! This program has been approved for 1.5 recertification credit hours through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI's criteria to be pre-approved for recertification credit.
Cannot Attend The Live Presentation?
This presentation is also available in a recorded format, in On-Demand version, as shown in the pricing options below. |
| About Webcasts / Audio Conferences / Podcasts: | Webcasts, audio conferences, and podcasts are presentations that you
attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions. The live
versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without
any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back
at work immediately after the session ends! And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous
times and to share it with others in your office. Handout materials and the phone number for live presentations are made available to you prior to the event via email from the
presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions. |
